Supporting Personal Assistants in Social Care

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A personal assistant (PA) is an individual who provides regular support to a person to help them live happily, healthily and safely in their local community. Support can include helping with basic daily living tasks, personal care and going out and about in the local community.

PA’s are typically directly employed by a person using a Direct Payment (DP) or using their own funds, meaning the person is responsible for things like the PA's tax and national insurance. However, some PA’s may be self-employed, meaning the PA is responsible for things like tax and national insurance. Sometimes, self-employed PA's might be known as a micro-provider.

We know being a PA can be a great job and provides fantastic support to people! However, people have told us they would like more information and support to help with successful recruitment and retention.

We would like to hear more from Staffordshire residents to help us shape our future offer:

• People (and their representatives) who are currently supported by a PA (regardless of how this is funded) or who might think about this type of support in the future.

• People who currently work as a PA (directly employed or self-employed) or who might think about this as a future employment opportunity.

We would welcome your feedback by Sunday 26 May 2024.



A personal assistant (PA) is an individual who provides regular support to a person to help them live happily, healthily and safely in their local community. Support can include helping with basic daily living tasks, personal care and going out and about in the local community.

PA’s are typically directly employed by a person using a Direct Payment (DP) or using their own funds, meaning the person is responsible for things like the PA's tax and national insurance. However, some PA’s may be self-employed, meaning the PA is responsible for things like tax and national insurance. Sometimes, self-employed PA's might be known as a micro-provider.

We know being a PA can be a great job and provides fantastic support to people! However, people have told us they would like more information and support to help with successful recruitment and retention.

We would like to hear more from Staffordshire residents to help us shape our future offer:

• People (and their representatives) who are currently supported by a PA (regardless of how this is funded) or who might think about this type of support in the future.

• People who currently work as a PA (directly employed or self-employed) or who might think about this as a future employment opportunity.

We would welcome your feedback by Sunday 26 May 2024.

  • Share Share your thoughts on supporting improved recruitment and retention of PA's in Social Care on Facebook Share Share your thoughts on supporting improved recruitment and retention of PA's in Social Care on Twitter Share Share your thoughts on supporting improved recruitment and retention of PA's in Social Care on Linkedin Email Share your thoughts on supporting improved recruitment and retention of PA's in Social Care link

    Please share any ideas you have on how we can improve our information, advice and practical support to both PA's and people who are supported by a PA.  Some examples might include:

    • Supporting people to write a PA job specification
    • Helping people to stay safe whilst looking for a PA
    • Helping PA's to find training 
    • Supporting with contingency planning

    We would really welcome your feedback and ideas!

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Page last updated: 24 Apr 2024, 09:55 AM